1. Introduction
This Privacy Policy outlines the manner in which SexToySupply.com (referred to as “we” hereafter) handles your personal data (referred to as “your data”). We prioritize safeguarding the personal rights of our users (referred to as “users” or “you”) and adhere to all applicable data protection regulations, implementing necessary measures to ensure the security of your data.
Please note that the data protection regulations presented in this Privacy Policy do not extend to websites operated by other providers that may be accessible through our websites. We bear no responsibility or liability for the adherence to data protection by third-party websites.
2. Data Processing and Purposes of Use
2.1 General Information
The term “personal data” encompasses any information that pertains to an identified or identifiable individual. This includes, but is not limited to, contact details such as name, telephone number, address, or email address, as well as any other information voluntarily provided by you, whether during registration, inquiries, participation in competitions, surveys, and similar activities.
Any operation involving personal data, including collection, storage, management, utilization, transmission, disclosure, or deletion of your data, is considered “processing.” We take appropriate precautions to protect your personal data from loss, theft, and misuse.
This statement will elucidate instances in which we collect data about you, the type of data we process, the purposes for which we use it, and who may access it. We will also explain your rights concerning your data and how you can exercise them.
2.2 Non-anonymous users
During the registration process, submission of request forms, file downloads, newsletter sign-ups, participation in competitions, and prize drawings, we collect personal data such as your first and last name, address, email address, as well as other data like telephone numbers or date of birth. Additionally, we gather any data voluntarily provided by registered users in their user profiles.
We employ this data to process incoming inquiries, facilitate and verify your access, announce competition and prize drawing winners, and for the assessment of individual usage behavior to enhance our products. Your data will also be used for customer support and personalized marketing initiatives (e.g., pop-ups).
The online transmission of personal data between your browser and Sex Toy Supply.com servers is secured using the HTTPS protocol. To enable this encryption technology, users are required to use current browser versions.
2.3 Anonymous users of our website
When you visit our website, both registered and unregistered users’ data is collected, stored, and used by us and third parties through the utilization of “cookies” and similar technologies. Cookies are text files stored on the user’s device, facilitating an analysis of product usage.
This technology allows us to recognize individual users as returning visitors, providing them with personalized services and products. Generally, cookies enhance the effectiveness and security of our services. Users can prevent cookie storage by adjusting their browser settings to “do not accept cookies.” However, this may affect website functionality and hinder users from optimizing their online experience.
In addition to browser cookie settings, we offer two distinct cookie options: 1. EU-compatible cookies, 2. all cookies, as explained below:
Services with EU-compatible cookies that are always enabled: Google Analytics (with anonymized IP), Google Tag Manager, online ads.
All cookies (activated services): i) Third-party embedded content and services ii) Embedded functions of various social media services (Facebook, Pinterest, LinkedIn, email, Twitter, etc.)
2.3.1 Use of Google Analytics
Sex Toy Supply.com utilizes Google Analytics, a web analysis service provided by Google Inc., located at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics employs cookies stored on your computer to analyze website usage.
Information collected by these cookies, including time, location, accessed pages, and anonymized IP addresses, is transmitted to and stored by Google in the USA.
Google utilizes this information to evaluate the use of our website, www.SexToySupply.com, and generate reports for Sex Toy Supply.com. Google offers a tool that allows users to deactivate Google Analytics on most common browsers: Google Analytics Opt-out.
2.3.2 Use of Alexa
Sex Toy Supply.com utilizes Alexa, a web analysis service provided by Alexa Internet, Inc., located at 525 Market St, San Francisco, CA, USA.
Alexa employs cookies stored on your computer to analyze our website’s usage. Information collected by these cookies, including time, location, accessed pages, and anonymized IP addresses, is transmitted to and stored by Alexa in the USA.
Alexa service typically collects and stores information concerning your views and search queries on www.SexToySupply.com. While the collected information may sometimes be personally identifiable, Alexa does not attempt to analyze it to determine individual user identities. For more information about Alexa’s data collection practices, refer to Alexa’s privacy policy: Alexa Privacy Policy. Users can deactivate Alexa: Alexa Opt-out.
2.3.3 Use of Hotjar
Sex Toy Supply.com utilizes Hotjar, a web analysis service provided by Hotjar Ltd, located at Dragonara Business Centre, 5th Floor, Dragonara Road, Paceville St Julian’s STJ 3141, Malta.
Hotjar employs cookies stored on your computer to analyze our website’s usage. Information collected by these cookies, including time, location, accessed pages, and anonymized IP addresses, is transmitted to and stored by Hotjar in Ireland.
Hotjar service generally collects and stores information regarding your views and behavior on www.SexToySupply.com. While some collected information may be personally identifiable, Hotjar does not attempt to analyze it to determine individual user identities. For more information about Hotjar’s data collection practices, refer to Hotjar’s privacy policy: Hotjar Privacy Policy. Users can deactivate Hotjar: Hotjar Opt-out.
3. Disclosure of Personal Data to Third Parties
We do not disclose personal data to third parties unless required by law or court order.
Exceptions include:
a) For legal protection of users. b) To meet legal requirements. c) To defend and protect our rights. d) To comply with terms of use or data protection regulations. e) To resolve technical issues with our products. f) To process your inquiries through our website’s forms, necessitating data transmission for order fulfillment. In such cases, data transmission is limited to the minimum required. g) For our “Request a Quote” service for projects, we collaborate with service providers to whom we forward your inquiries and relevant personal data for processing and responding. Data transmission is limited to the necessary minimum for order fulfillment. h) To cooperate with our service partners, particularly in the marketing field, for technical data analysis, processing, and/or storage functions. We only work with a select number of trusted external service partners who meet high data protection and security standards. Data is only disclosed to service partners as necessary for providing offered services.
4. International Data Transfers
When necessary and pertinent to the data processing described in this Privacy Policy, we may transfer your personal data to third parties located abroad. If the level of data protection in the recipient country is inadequate, we ensure the protection of your personal data through contractual agreements, thereby maintaining a high standard of data security. This is achieved by:
Entering into EU standard contractual clauses with the involved companies.
Verifying that the respective companies are certified according to the Swiss-US or EU-US Privacy Shield framework (if the data recipient is situated in the USA or stores data there).
Adhering to Binding Corporate Rules (BCR) recognized by a European data protection authority for the concerned companies.
5. Third-party Service Integration and Plugins
Our digital services are interconnected with various third-party functions and systems, including the integration of plugins into third-party social networks such as Facebook, LinkedIn, or Twitter. If you have user accounts with these third-party platforms, they may collect and analyze your usage of our digital services. Additionally, other personal data, such as IP addresses, personal browser settings, and related parameters, may be transmitted to and stored by these third parties. We bear no control over the usage of such personal data collected by third parties and assume no responsibility or liability for it.
6. Legal Basis for Data Processing
We consistently process your personal data in compliance with applicable data protection regulations.
The contractual relationship serves as the legal basis for processing personal data required for the execution of the contractual relationship, including pre-contractual measures.
For data processing necessary to fulfill legal obligations, the pertinent legal obligation acts as the legal basis.
Subsequent processing relies on our primary interests. For instance, to tailor and enhance our services to meet customer needs and carry out marketing activities aimed at offering relevant products, services, and advertisements. This serves as a fundamental basis for the funding and continuous development of our services. While this data processing is necessary to fulfill our interests, we have implemented measures to minimize the impact on our users. We have weighed our interests against those of our users and concluded that our data processing does not disproportionately affect users’ interests or fundamental rights, and our interest in this data processing prevails. Should you disagree, you have the right to object within the legally permissible framework (refer to sections 8 and 9).
When we obtain consent for data processing, it serves as the legal basis.
7. Data Retention
We will use and retain your data only as long as necessary for the purposes for which it was processed or as long as there is another legal basis for retention. Data held due to a contractual relationship with you will be retained for at least the duration of that relationship, during limitation periods for potential claims, or in compliance with statutory or contractual retention obligations.
8. Your Rights
Right to Information and Correction: You have the right to obtain information from us, free of charge, about whether and which personal data we process about you. You can also request the correction or completion of inaccurate information in our systems.
Right to Erasure and Restriction: You can ask us to delete or restrict the processing of your personal data. Please note that we may have to retain certain data even after a deletion request due to legal or contractual storage obligations. In such cases, we will only restrict or block your data as necessary.
Right to Object: You have the right to object to the processing of your data, which you can exercise with us (see section 9 for details).
Right to Data Portability: If applicable, you can assert your right to data portability.
Withdrawal of Consent: You can revoke your consent to data processing at any time, affecting future processing. Please note that revocation may limit your access to personalized features in free and/or paid products.
Right to File a Complaint: If applicable, you have the right to file a complaint with the relevant supervisory authority regarding data processing. You can do this at the supervisory authority in your place of residence, your workplace, or the location of the suspected data protection violation.
9. Objection
You have the right to object to the processing of your personal data in accordance with legal requirements at any time.
Regarding Newsletters: You can unsubscribe from our newsletters at any time through your user account or the provided link within the newsletter itself.
10. Contact Us
For any inquiries, comments about our data protection policy, information regarding your rights under Sections 8 and 9, or assistance in exercising your rights, please contact us at info@SexToySupply.com.
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